Privacy Policy

Last updated: August 2026

1. Introduction

MB Dyslexia Specialist is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, why we collect it, how it is used and how it is kept safe.

By using this website or contacting MB Dyslexia Specialist, you may provide personal information to us. We will only use this information where there is a valid reason to do so and in accordance with applicable data protection law.

2. Data Protection

MB Dyslexia Specialist is responsible for the personal information collected in connection with the services provided.

We take appropriate steps to keep personal information secure and only collect information that is relevant to the service being provided.

Personal information may include information relating to children and, where necessary for specialist assessment or support, information about learning needs and educational history. This information is treated with particular care.

3. Information We Collect

The information collected will depend on the service you are enquiring about or receiving.

This may include:

  • Name and contact details

  • Address

  • Date of birth

  • Parent or carer details

  • Educational and employment information

  • Information about learning strengths and difficulties

  • Previous assessments or reports

  • Information provided by schools or other relevant professionals

  • Information provided through our website contact form or by email

We will only request information that is relevant and necessary for the service being provided.

4. How We Use Your Information

Your information may be used to:

  • Respond to enquiries

  • Arrange and provide assessments, teaching or other services

  • Prepare assessment reports and recommendations

  • Communicate with parents, carers, schools or other relevant professionals

  • Arrange appointments and manage bookings

  • Process payments and maintain business records

  • Meet professional, legal and safeguarding responsibilities

We will not sell your personal information to anyone.

5. UK GDPR

MB Dyslexia Specialist processes personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection legislation.

Depending on the information and service involved, we may rely on one or more lawful bases for processing personal information, including:

  • Consent – where you have given permission for us to use certain information.

  • Contract – where information is needed to provide an agreed service.

  • Legal obligation – where we are required to keep or share information by law.

  • Legitimate interests – where information is needed for the safe and effective running of our services, provided that your rights and interests are protected.

Where we process special category information, such as information relating to learning needs, additional conditions under data protection law may also apply.

6. Sharing Your Information

Your information will only be shared where necessary and appropriate.

This may include sharing relevant information with:

  • Parents or carers

  • Schools, colleges or educational establishments

  • Other professionals involved in supporting the individual

  • Examination centres, where relevant to access arrangements

  • Professional or legal bodies where required by law

Information will not be shared without a valid reason.

Where possible and appropriate, we will discuss the sharing of information with you beforehand.

7. Keeping Your Information

MB Dyslexia Specialist will only keep personal information for as long as it is necessary to fulfil the purpose for which it was collected and to meet relevant professional, legal and business requirements.

Different types of information may therefore be kept for different periods of time.

Assessment records, reports and other relevant client information will normally be retained for seven years or, in the case of children and young people, until the client reaches the age of 25, whichever is later.

Once information is no longer required, it will be securely deleted or destroyed.

8. Your Rights

Under UK data protection law, you may have the right to:

  • Request access to your personal information

  • Ask for inaccurate information to be corrected

  • Request the deletion of information in certain circumstances

  • Ask us to restrict how your information is used

  • Object to certain types of processing

  • Request a copy of your information in certain circumstances

  • Withdraw consent where consent is the legal basis for processing

If you would like to exercise any of these rights, please contact us using the details below.

The rights available can depend on the circumstances and the legal basis being used to process the information.

9. Cookies

Our website may use cookies to help it function properly and to improve the user experience.

Cookies are small files stored on your device when you visit a website.

Some cookies are necessary for the website to work. Where non-essential cookies are used, such as analytics or marketing cookies, your consent will be requested before they are placed on your device.

You can manage or withdraw your cookie preferences through the cookie settings available on the website.

The ICO states that users should be given clear information about cookies and that consent is generally required for non-essential cookies.

10. Consent

Where we rely on your consent to process personal information, we will explain what you are agreeing to.

You have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before consent was withdrawn.

To withdraw consent, please contact MB Dyslexia Specialist using the details below.

11. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our services, working practices or legal requirements.

The most recent version will always be available on this website.

12. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

MB Dyslexia Specialist
Website: mbdyslexia.com
Email: Click Here
Phone: 

13. Making a Complaint

If you have concerns about how your personal information has been handled, please contact MB Dyslexia Specialist first so that we can try to resolve the issue.

You also have the right to make a complaint to the Information Commissioner's Office (ICO), the UK's data protection regulator. Information Commissioner's Office